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# Sign in to Cloud Hub

> Access your Itential Cloud Hub account to manage environments and applications.

Itential Cloud is a secure, web-based interface that gives administrators access to tools for managing cloud instances and controlling access across their organization's Itential Platform environments and Itential Gateway instances.

## Sign in to Itential Cloud

#### Go to the sign-in page

Navigate to [https://hub.itential.io/login](https://hub.itential.io/login).

#### Enter your Organization ID

Enter your **Organization ID** and click **Continue**.

#### Confirm your organization

Click **Sign In** for the displayed Organization ID. To use a different Organization ID, click **Change**.

#### Authenticate

Enter your username and password, then click **Sign In**. If single sign-on (SSO) is enabled, follow your SSO authentication process.

After signing in, you are redirected to Itential Cloud.

If you don't know your Organization ID or receive "insufficient permissions" errors, contact your Itential Cloud administrator.

## Create an account

If you don't have an Itential Cloud account:

#### Start account creation

On the sign-in page, click **Create one** and complete the web form, then click **Get Started**.

#### Complete account setup

You'll receive an email invitation with your Organization ID and a link to verify and complete your account setup. Follow the instructions in the email.

## Manage your account

The **My Account** page lets you manage your Itential Cloud account settings.

#### Open My Account

Click the user icon in the upper-right corner of Cloud Hub, then select your username from the menu.

![](/_fern-img/0c455e16861ca91e50bdb3876d8e7edff4dd9dd9d5ff7a7924303a8b0e4502cc.webp)

The **My Account** page has two cards:

![](/_fern-img/2cccb058b945494198e3864eaa9f58621d8494b9859cf2b365eba615696e9df8.webp)

| Card        | Description                                                |
| ----------- | ---------------------------------------------------------- |
| **Profile** | Manage account information such as name and password.      |
| **Tokens**  | Manage tokens used to authenticate to Itential Cloud APIs. |

### Update your name and email

If you sign in through the **Local** identity provider, you can change your account name from the **Profile** section.

### Reset your password

In the **Profile** section, click **Reset Password** under **Additional Actions**. An email with a password reset link is sent to your account email address.

### Manage access tokens

To copy an access token, click the **Copy to Clipboard** icon in the Cloud UI or Cloud API section of the **Tokens** card.

To refresh an access token, click the **Refresh** icon in the Cloud UI or Cloud API section of the **Tokens** card.

## Get support

#### Open the support menu

Click the menu button in the upper-right corner of Cloud Hub.

#### Select a resource

Select a link from the menu. The resource opens in a new browser tab. The **Get Support** option directs you to the [Itential Service Desk](https://itential.atlassian.net/servicedesk/customer/portals) customer support portal.

## Next steps

#### [Explore Cloud Hub environments](/itential-cloud/cloud-hub/environments)

Learn about managing multiple environments

#### [Navigate Job Viewer](/itential-cloud/cloud-hub/job-viewer/overview)

View and analyze job execution history

#### [Explore Insights](/itential-cloud/cloud-hub/insights/overview)

Analyze automation metrics and trends

#### [Administration](/itential-cloud/cloud-hub/administration/overview)

Manage users, roles, and settings