> For clean Markdown of any page, append .md to the page URL.
> For a complete documentation index, see https://docs.itential.com/llms.txt.
> For AI client integration (Claude Code, Cursor, etc.), connect to the MCP server at https://docs.itential.com/_mcp/server.

# Verify and test the Itential Platform instance

> Steps to verify and test your Itential Platform instance after configuring it in the ServiceNow application.

After configuring your new Itential Platform instance, verify if the instance was successfully added to the ServiceNow application:

#### Navigate to Itential Automation Services

Click the **All** tab (top left-hand corner), click the **Itential** drop-down menu, and then select **Itential Automation Services**.

#### View your instance

Click the **Instances** drop-down menu (top-right) and scroll to view your instance.

#### Confirm automations are visible

If you have configured your instance of Itential properly, you should also see **Automations** in the **Choose Automation** drop-down menu.

![](/_fern-img/a2c90cb0c3f8c986dc9cfccb32462ef1d862ed1edadccb8144fd0b0fff08346d.webp)![](/_fern-img/a2c90cb0c3f8c986dc9cfccb32462ef1d862ed1edadccb8144fd0b0fff08346d.webp)

To test the automation to ensure the Itential Platform instance successfully runs:

#### Navigate to Itential Automation Services

Click the **All** tab, click the **Itential** drop-down menu, and then select the **Itential Automation Services** option.

#### Select your Itential instance

Select your Itential instance. If there is only one instance it will be automatically selected.

#### Select an automation

Select the automation you want from the list of automations. The automation needs to have a manual trigger defined for it within Itential.

#### Select a trigger

Select the trigger you want from the list of triggers. The Itential form will appear for you to fill out the necessary data.

#### Run the automation

Complete the requested data in the form and click **Run Automation**. A message will display to show the automation successfully started.

![](/_fern-img/59d6a6748156aa7062b3781f714079b98ecf86ec40f0c2c7c10870dd6e8b127e.webp)![](/_fern-img/48dd4c8ac34fc916a0f7a06556cf792eb8c1482427912f2f249707c0222c9d93.webp)